Contact information
This page provides company and legal contact information relating to rovyvon.com.
Customer Service
For questions relating to:
- Orders
- Shipping
- Tracking
- Returns
- Refunds
- Warranty
- Product support
please contact:
For faster assistance, please include your order number and product model whenever applicable.
The website is jointly operated by RUNFREE EQUIPMENT TECHNOLOGY (HONG KONG) CO., LIMITED registered at RM C6 UNIT 1 ON 11TH FLOOR, ASIA TRADE CENTRE, NO. 79 LEI MUK ROAD, KWAI CHUNG, NT, HONG KONG and TELOS TRADING LIMITED registered at 134 Corfield St, London, England, E2 0DS.
TELOS TRADING LIMITED may support certain commercial, administrative, payment, customer-service, or regional activities relating to rovyvon.com.
Website
rovyvon.com
Customer Returns
Please do not send products to a corporate, registered-office, warehouse, or address found on packaging without first receiving return instructions from RovyVon.
Return and service locations vary depending on:
- Order
- Destination
- Fulfillment location
- Product
- Reason for return
For return instructions, contact:
Legal and Consumer Information
Applicable customer rights, returns, shipping, warranty, privacy, and website-use terms are set out in the relevant policies published on rovyvon.com.
Mandatory consumer rights under applicable local law remain unaffected.