We offer a standard shipping rate of $4.95* and we ship orders from our warehouse in Shenzhen.
*Australia standard shipping rate is $6.95, PO Box address is not supported by the carrier at this moment.
*For Canada, we will try shipping from US warehouse with USPS (A1-A5 only, excluded bundle kit and other models) for a few months, let's hope it works.
*Orders from United Kingdom (UK), if you select DHL Shipping, please leave us your EORI Number or Billing Adress which is requested by DHL.
Please make sure the shipping address you left with the order is CORRECT, our warehouse ships order(s) with the address you left with your order ONLY.
DOMESTIC
Normally SF Express delivers the package in 2-3 days domestically. The domestic area includes: 1. Mainland (service available soon) 2. Hong Kong 3. Macau 4. Taiwan (as SF Express can't ship goods with battery inside to Taiwan, we ship orders with mini-three-links air, delivery time is about 7 days)
INTERNATIONAL
We ship orders to most countries/regions in the world using SF Express International Small Packet, Postal Service, or DHL Express (+$15, or free on orders over $199 after discount if there's a discount).
In case of any unexpected issues, prior to purchasing, please do your own research on your local laws, customs, prohibited items, restrictions, and limited delivery locations via your shipping method. We are not responsible for any loss due to confiscated packages by customs in your country/region.
*If an order has been placed and the above shipping methods can't deliver packages to your address, we'll contact you via email for a solution or refund.
NOTE: 1. For some reasons, we provide only DHL Express shipping for these countries/regions: Denmark, Finland, Norway, Poland, and United Arab Emirates. 2. Orders from Australia shipped by Special Australian Line at a shipping rate of $6.95, the tracking number is available after the package arrived in Australia. It takes 7 days you can track it online. 3. Currently, DHL doesn't provide service for personal packages to Russia, therefore we ship orders to Russia with SF Express.
TRACK YOUR ORDER
You can go to this site to check the route of your package with the tracking number (SF Express) that you can copy it from the order details.
Orders from Australia, go to this site to track the route of your package(s) with the tracking number in the order details.
Please note that once your order(s) has been shipped out from our warehouse, we are not able to change or modify your order. If you encounter any issues with your shipment such as delays, please try first contact your local shipping vendor directly to check why it delays and where it is, at the same time, send us an email about the shipping issue, we will also contact the shipping vendor at our end to help solve the problem. But as you may know, we have absolutely no control over your package delivery once it's in the hands of the shipping vendors.
Warm Tips 1. We do not ship orders on Saturdays, Sundays, or Chineses public holidays, orders placed during this time will be shipped out on Mondays or the first day we came back from the holidays. 2. Delivery time of SF Express and Postal Service is about 3-4 weeks. 3. DHL delivery time is 4-7 days. 4. Mini-three-links air delivery time is about 7 days. 5. Free DHL Express shipping on orders over $199.
