Shipping Policy

We offer a standard shipping rate of $5.95* and we ship orders from our warehouse in Shenzhen for most orders. If you want to get the package in a hurry, please select DHL Express. Standard shipping takes around 4-5 weeks to arrive. 

*The shipping rate varies from the shipping destination, detailed rates can be found at checkout shipping calculator. 

*For orders from the US, if we have the item(s) of your order(s) in stock in our cooperated US warehouse, we will ship your order(s) from the US via USPS, otherwise order(s) will be shipped from our Shenzhen warehouse by default based on the shipping method you selected at checkout. 

*Orders from United Kingdom (UK), if you select DHL Shipping, please leave us your EORI Number or Billing Address which is requested by DHL. 

*We will declare the real value of your order for shipments shipped via DHL, please email us if you need a lower value on the customs declaration paper. 

Please make sure the shipping address you left with the order is CORRECT, our warehouse ships order(s) with the address you left with your order ONLY. 

DOMESTIC

Normally SF Express delivers the package in 2-3 days domestically.
The domestic area includes:
1. Mainland (service available soon)
2. Hong Kong
*As the protests and violence is ongoing in Hong Kong, we are not able to ship orders via SF Express to HK until the situation in Hong Kong is back to normal.
3. Macau
4. Taiwan (as SF Express can't ship goods with battery inside to Taiwan, we ship orders with mini-three-links air, delivery time is about 7 days)

INTERNATIONAL

We ship orders to most countries/regions in the world using SF Express International Small Packet (Delivery time is around 4-5 weeks), Postal Service, or DHL Express.

In case of any unexpected issues, prior to purchasing, please do your own research on your local laws, customs, prohibited items, restrictions, and limited delivery locations via your shipping method. We are not responsible for any loss due to confiscated packages by customs in your country/region.

*If an order has been placed and the above shipping methods can't deliver packages to your address, we'll contact you via email for a solution or refund. 

NOTE:
1. For some reason, we provide only DHL Express shipping for these countries/regions: India, Denmark, Finland, Norway, Poland, and United Arab Emirates and more.
2. Currently, DHL doesn't provide service for personal packages to Russia, therefore we ship orders to Russia with SF Express only. 

TRACK YOUR ORDER

You can go to this site to check the route of your package with the tracking number (SF Express) that you can copy it from the order details.


Please note that once your order(s) has been shipped out from our warehouse either Shenzhen warehouse nor US warehouse, we are not able to change or modify your order. If you encounter any issues with your shipment such as delays, please try first contact your local shipping vendor directly to check why it delays and where it is, at the same time, send us an email about the shipping issue, we will also contact the shipping vendor at our end to help solve the problem. But as you may know, we have absolutely no control over your package delivery once it's in the hands of the shipping vendors.

Warm Tips
1. We do not ship orders on Saturdays, Sundays, or Chinese public holidays, orders placed during these periods will be shipped out on Mondays or the first day we came back from the holidays.
2. Delivery time of SF Express and Postal Service is about 4-5 weeks.
3. DHL delivery time is 7-10 days.
4. Mini-three-links air delivery time is about 7 days.
5. Free DHL Express shipping on orders over $289.